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Our Price Match Promise

We Check Every Price, Everywhere 

We'll price match any item we sell and it's delivery against any other retailer – we’ll even match discount codes and those all-important sales periods. Here’s what you need to do to you get the best price:

 

  • Give us a call on 0800 112 3886

  • Let our friendly team know the product code

  • Tell us where you spotted it

  • Let our PENGUIN'ers work their magic

 

That’s it! We’ll need to confirm the price of the product, so make sure you’ve got a link to it to hand. The whole thing should only take a few minutes and you’ll save some money too. Winner winner!

 

What if I've already bought my product?

The savings don’t just stop there. If the price of your product drops on our site or you see it cheaper with another retailer within 7 days of you receiving your order, let us know by either giving us a call or email office@penguinspas.com. We’ll happily refund the difference.

 

The important bits

No confusing jargon here, just handy information you should know.

 

  • We match against the total cost of our competitor’s item and delivery, so keep this in mind before you call us

  • We only price match against websites from retailers in the UK

  • The product on our competitor’s site needs to be exactly the same as the one on our site

  • The product must be in stock with the competitor and available for delivery within 10 days

  • We don’t price match against other trade sites

  • Unfortunately, we can’t price match if you’re using a finance plan.

 

UPDATED: 02 FEBRUARY 2019

Trusted Experts Since 2012 - When Experience is Everything

SCOTLAND SHOWROOM

Thornhome House

Yieldshields

Carluke

South Lanarkshire

ML8 4QD

 

Telephone: 0800 112 3886

Email: office@penguinspas.com

OPENING HOURS

 

Mon - Fri: 10am - 5pm

Sat: 10.30am - 2pm

Sun: Appointment only

 

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©2020 Penguin Hot Tubs ® Ltd t/a Penguin Spas ®, Thornhome House, Yieldshields, ML8 4QD