©2019 Penguin Hot Tubs ® Ltd t/a Penguin Spas ®, Thornhome House, Yieldshields, ML8 4QD

Penguin Leisure Group is devoted in creating and supplying products and services  which help to improve people’s health and lifestyle. Penguin Group products provide relaxation, stress relief, enhance wellbeing and support beneficial aquatic exercise. All our products and services are carefully selected, designed and manufactured, and we strive to constantly improve ourselves and the products and services we deliver. 

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Home  |  Cookie Policy

Cookie Policy

WHAT ARE COOKIES?

 

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small text file that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

Our cookies don't store sensitive information such as your name, address or payment details: they simply hold the 'key' that, once you're signed in, is associated with this information.

What type of cookies does Penguin Hot Tubs and Swim Spas use?

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

 

Third Party Cookies

  • Google - Google cookies allow us to use Google Analytics to measure web performance and advertising

  • Double Click - These cookies allow us to monitor the effectiveness of our adverts and marketing on websites, to help us make Penguin Hot Tubs Limited more relevant to you.

  • Zopim - We use Zopim to provide live customer service chat on our Site. Zopim requires two cookies: the first cookie stores Zopim Live Chat ID to identify the device during visits. The second stores user’s preference to disable Live Chat.

  • New Relic - his cookie is used to monitor website performance and customer experience to inform improvements to our website. 

  • You Tube - YouTube can place cookies on your device if you watch videos on our website embedded from YouTube.

  • Pinterest - Third party social networks can place cookies on your device if you elect to share content from our website with another third party website by clicking on one of the embedded "share" buttons.

  • Facebook - Third party social networks can place cookies on your device if you elect to share content from our website with another third party website by clicking on one of the embedded "share" buttons. 

  • Display This - This cookie is used to help us and our advertisers see which advertisements you click on and interact with. Each individual advertiser uses its own tracking cookies and the data taken is not confidential or interchangeable

  • Trade This - This cookie is used to help us and our advertisers see which advertisements you click on and interact with. Each individual advertiser uses its own tracking cookies and the data taken is not confidential or interchangeable

  • Tapad - This cookie tracks device usage to help us make best use of our online marketing channels.

  • Blue Kai - This cookie creates profiles through the use of cross-device/cross-context technology (such as statistical IDs), or other unique identifiers provided by you (such as mobile-device IDs) to learn about your journey across penguinspas.com. This information is used in order to help show you more relevant marketing content.

  • Krux Digital - This cookie is used for Advertising targeting, Analytics/Metric, Personalisation of contents and optimization

  • Samasio - This cookie is used to help us and our advertisers see which advertisements you click on and interact with. Each individual advertiser uses its own tracking cookies and the data taken is not confidential or interchangeable

  • Run - This cookie is used to help us and our advertisers see which advertisements you click on and interact with. Each individual advertiser uses its own tracking cookies and the data taken is not confidential or interchangeable

  • Scorecard Research – Comscore. When a browser loads a page that contains a ScorecardResearch web beacon, a cookie will be set. ComScore say this allows it to observe "browser-level" behaviour, i.e. how often you return to a website or if, having visited one website, you go to another one that is related.

  • Session Cam - SessionCam provides session replays, advanced website heat maps, conversion funnels and form analytics to help us make our website more usable for you.

  •  R O Eye - These cookies allow us to monitor the effectiveness of our affiliate marketing on websites, to help us make Penguin Hot Tubs Limited more relevant to you.

How do I manage and control cookies?

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Version: February 2019