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World's first holiday park remote spa monitoring service by Penguin Spas

Penguin Spas™ and SPATECUK™ (a subsidiary of Penguin Spas™) has become the first company in the world to adopt SpaceX Starlink Satellite technology to allow remote monitoring of hot tubs across the UK.


The World’s first spa monitoring system allows the team from Penguin Spas™ to remotely monitor a multitude of multiple award-winning, WhatSpa? 2022 Approved, HSG282 compliant holiday park hot tubs from UK designed Sunbeach Spas via the Balboa Water Group ControlMySpa™ remote spa monitoring and Hostcomm remote visual assistance monitored by SPATECUK™.


World’s first holiday park satellite remote spa monitoring service by Penguin Spas
World’s first holiday park satellite remote spa monitoring service by Penguin Spas

Over the last 8 months, the team from Penguin Spas™ head office in South Lanarkshire, Scotland in conjunction with SPATECUK™ have been remotely monitoring 28 rural holiday park hot tubs across the UK via the SpaceX Starlink Satellites which provides high-speed broadband connection to holiday parks where internet access has been unreliable or completely unavailable allowing the spa technical team to monitor spa performance 24/7 and self-diagnose spa technical issues and rectify them within minutes, eliminating unnecessary callouts from holiday park owners/managers and spa technicians.


World's First Remote Hot Tub and Spa Monitoring Service by Penguin Spas
World's First Remote Hot Tub and Spa Monitoring Service by Penguin Spas

What are the benefits of holiday park remote spa monitoring?

Hot tubs are a big investment for any holiday park owner, not just financially, but also in terms of time and responsibilities required. Since 2012 Penguin Spas has continued delivering, installed, and managed thousands of hot tubs to some of the biggest events across the UK and understand the importance of ensuring minimal downtime due to error codes and maintenance issues so they have adopted the SpaceX Starlink Satellite Technology to remotely monitor a multitude of hot tubs and self-diagnose hot tub technical issues where they can be rectified within minutes, eliminating the 10pm phone call from your guests.

Multiple Award-Winning Sunbeach Spa connected to SpaceX Starlink Satellite from Penguin Spas
Multiple Award-Winning Sunbeach Spa connected to SpaceX Starlink Satellite from Penguin Spas

Customise customer settings

This function allows the holiday park owner to set or adjust several key functions within the spa, whether it be adjusting the water temperature to the customers specifications, increasing the circulation pump to deal with heavy usage or even to lock the spa simply by using the phone app.


  • Control energy saving and filtration

  • Change temperature, lighting, and jets

  • Control spa mode, economy, or sleep mode

  • Lock and unlock spa controls

  • Turn music on or off





Remote monitoring

With custom actions, you can use your mobile device to trigger events on your PC and use them for whatever you can imagine. Turn your lights on, open up your favorite websites, setup home automation and so on.


  • Sends real-time alerts & diagnostics to SPATECUK

  • Delivers energy usage reports

  • Sends historic usage data

  • Relays power outage notifications






Remote Visual Technician

A remote inspection is comparable to a face-to-face audit, but instead, an auditor can carry out an external audit remotely, through the use of Remote Visual Assistance technology. A remote audit is as thorough as typical on-site audits and can cover premises tours, document review, worker interviews and presentation of findings, but allows the auditor to conduct the audit through various AR and technology features, all whilst working remotely.

  • Visually assist customers to carry out inspections

  • Point and annotate via live video, image, or screen share.

  • Mark-up and Live editing. Live pointer on live video to navigate controls.

  • Carry out monthly remote audits for compliance

  • Diagnose issue prior to travel for first fix – reduces carbon footprint



What is Starlink?

Starlink is a satellite internet constellation operated by SpaceX providing satellite Internet access to most of the Earth. The development of that network began in 2015, with the first prototype satellites launched into orbit on the 22nd February 2018.


In the years since, SpaceX has deployed over 1,000 Starlink satellites into orbit across dozens of successful launches. In January, for its first Starlink mission of 2021, SpaceX launched 60 satellites into orbit from Kennedy Space Centre using the landable, relaunchable Falcon 9 orbital rocket. Subsequent launches, the most recent of which delivered another 60 satellites into orbit on May 26, have brought the total number of satellites in the constellation up to 1,737, though some of those satellites are prototypes or non-operational units that aren't functioning parts of the network.



Read more of our blogs:


What is the best hot tub for my holiday lodge business?

Each of our holiday park hot tubs have been carefully designed here in the UK in compliance with current safety guidance written by the Health and Safety Executive (HSG282) which provides constant efficiency and immediate use while ensuring utmost hygiene and guaranteeing the easiest maintenance possible resulting in an experience that becomes an asset to your business.

If you are considering getting a hot tub installed for your business, it makes sense to work with a reputable hot tub supplier. Here at Penguin Spas, we have a proven track record of installing HSG282 compliant hot tubs to holiday homes as well as providing the support and guidance that many of our customers are looking for. Contact us today to find out more.


 

About Penguin Spas Premium Outdoor Living

Here at Penguin Spa Premium Outdoor Living, we are passionate about delivering the best quality hot tubs, best quality swim spas, best in energy efficiency, great value for money, and unbeatable customer service. Our friendly team is here to help you choose the right hot tub or swim spa for your business needs and your budget.


Award Winning Penguin Spas Premium Outdoor Living Showroom - Scotland
Award Winning Penguin Spas Premium Outdoor Living Showroom - Scotland


Multiple Award-Winning Penguin Spas Premium Outdoor Living
Multiple Award-Winning Penguin Spas Premium Outdoor Living

Multiple Award-Winning Penguin Spas Premium Outdoor Living
Multiple Award-Winning Penguin Spas Premium Outdoor Living

Our new Scottish outdoor living showroom is an oasis of calm, showcasing a large selection of multiple award-winning hot tubs and accessories we have to offer. Based in Yieldshields, near Carluke – right in the central belt of Scotland – we are within easy reach of the M74 & M8 motorway network and less than 35-minute drive to the city of Edinburgh and Glasgow.


Since 2012, Penguin Spas Outdoor Living have been devoted at creating and supplying elaborate products which are all designed to help improve people’s health, wellbeing, wellness, and happiness.


All our premium products are carefully designed and manufactured, and we strive to constantly improve ourselves and the products we deliver. We embrace new technologies and understand the importance of delivering reliable and durable products which help to improve our customers lives.




Sunbeach Spas are leading the hot tub and swim spa industry with energy-efficient R10 insulation and cutting edge technology. The multiple award-winning Sunbeach Spas are all designed here in the UK and are manufactured with the newest industry features which the company consistently pushes the industry forward with innovative designs and features.


Eco Spas are committed at improving the wellbeing of people and the health of our planet. Eco Spas is proud to be at the forefront of energy efficiency hot tub design and manufacture. Each of our holiday park hot tubs have been carefully designed here in the UK in compliance with current safety guidance written by the Health and Safety Executive (HSG282) which provides constant efficiency and immediate use while ensuring utmost hygiene and guaranteeing the easiest maintenance possible resulting in an experience that becomes an asset to your business.


 

Wood Fired Hot Tubs

We know a lot of thought and research goes into buying a hot tub and if you have not already seen a wood fired hot tub, we would strongly encourage you to come to our new outdoor living showroom where you can view the 2020 European Product Design Award Hot Tub from Tubmarine and a range of Gardenvity wood-fired hot tubs on display.


Tubmarine: Since 2013,Tubmarine founder Chris Galley has worked with the engineers and suppliers throughout the UK and Europe to arrive at the new hot tub design. The end result is a hot tub that requires absolutely no electricity, heats up in less than two hours and is easy to maintain.



Gardenvity Wood-Fired Hot Tubs: Here at Penguin Spas, we are proud of our continuous business partnership with Gardenvity at providing UK and Ireland logistics of the safe installation of Gardenvity Luxury Wood-Fired Hot Tubs, along with technical advice and support to customers.


 

Outdoor Living Premium Range

As our company has grown so has our passion to create amazing outdoor spaces. Whatever style garden you have, large or small, you want it to be a place that you can relax in, and escape to. As well as the obvious perks of getting more fresh air and sunlight, there are lots of other benefits of an ideal outdoor living spaces.


Creating an outdoor living space will provide an additional space in your home to relax and unwind. Expand the space that you already have available to you. A casual living space in the garden is also the perfect place to entertain guests, to provide seating, and mingling space to enjoy evening drinks or a BBQ. Create a functional and enjoyable area for you and your family to use in the garden, whatever the weather.


BaltoScandia is a family-owned company founded with a clear objective: to create and design a premium line of Scandinavian designed outdoor living products like no other. There collection of premium Scandinavian designed cosy BBQ huts, grill cabins, glamping pods, glamping cubes, sauna cabins, sauna barrels and hot tub enclosures are all designed for private, and business uses.



Alfa Forni Pizza Ovens - Everybody Loves Restaurant Quality Pizza. Now You Can Enjoy it at Home with an Alfa Oven! Turning a traditional tool like an oven into a designer object acclaimed all over the world as a standard-bearer for “Made in Italy” and high-quality has always been the mission of the Alfa family. That is why Alfa ovens are conceived and designed as professional ovens that guarantee excellent results in baking pizza, bread and then some combined with unparalleled ease of use and maintenance.




The story of RB73 is a story of passion for fire. But also of beautiful and timeless products. Handmade by professionals with love for the product. Enjoy beautiful moments, enjoy staying outside! Think of warm summer evenings, but also throughout the rest of the year there are often beautiful days when an outdoor fireplace can be used to give that wonderful extra warmth and atmosphere on your terrace. The fires have glass fronted doors so you do not suffer from smoke, ash or sparks on the terrace.



 
Contact Us

Address: Thornhome House, Yieldshields, Carluke, South Lanarkshire, Scotland, ML8 4QD

Telephone: 0800 112 3886 or 01555 729 607

 

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